All carpet cleaning and rug cleaning companies are NOT the same. The average carpet cleaning company uses only one or two steps to clean your carpet.
Here at Reliable Carpet Cleaning, we use a minimum of 11 steps in our cleaning process to give you Maximum Soil and Spot Removal.
But don't just take our word for it, go to our Home page to hear what others have to say.
Soil Extraction and Rinse
Post Cleaning Inspection
With two decades of experience in state-of-the-art carpet cleaning, Reliable Carpet & Tile Cleaning in Bakersfield and Delano is more than qualified to provide you with the best carpet cleaning service available. Today, we know that our success as the best carpet cleaning provider in Kern is based on a few solid principles that we whole heartedly stand by:
Consistent, quality carpet care experiences
guaranteed customer satisfaction
Innovative state-of-the-art Equipment
The best products on the market
Quick to respond and of good reputation
Highly-trained uniformed professional technicians
There are many reasons why Reliable Carpet & Tile Cleaning provides the best Carpet cleaning service in the business. We offer our exclusive hot-water extraction method. We inject hot, soft water and our professional cleaning solution into your carpet. We then use a rotary machine to deep clean the carpet, or our wand to loosen and lifts the dirt and soil from the carpet. And, drying time is faster since 95 percent of the moisture is extracted back out of the carpet. That means no leftover soapy residue.
Unfortunately, there is a lot of confusing and misleading information out there. Do some research. A good place to start is the carpet manufacturers themselves.
Most manufacturers – including Shaw Industries, the leading manufacturer of carpet in the world recommend the hot water extraction method. Reliable Carpet specializes in this highly effective technique of hot water extraction and has used it as the primary method of carpet cleaning in thousands of homes across Bakersfield and the surrounding areas.
But we go one step further…you’ll also get a few extras to ensure your carpet dries fast. We’ve found that the hot water extraction method allows carpet to dry quickly resulting in cleaner carpets and happier clients. That’s what we specialize in.
We use a special system to give your carpets the deepest clean possible! A special heated carpet cleaning solution is sprayed deep into the carpet fibers to loosen embedded dirt. We then use a rotary machine to agitate and open fibers. This allows us to spray our solution all the way through the fibers to give you that deep down clean.
For a visual on our Deep Clean method take a look at our videos.
Do I need to vacuum before the crew arrives?
A light vacuuming in the traffic areas is recommended but not required. If needed, the crew can pre-vacuum the area to be cleaned. Also, the equipment is vacuuming the entire time we are cleaning.
What do you consider as an area?
Typically, an area is a room that is up to 250 square feet. Living room/dining room combos are considered two areas. Any area over 250 square feet is priced as two areas. Non-standard areas (baths, halls, landings, walk-in-closets, etc.) are priced separately from the standard areas, usually at a lesser price. Please know that these room sizes may vary by location.
How long will it take to clean my carpets?
On average, it will take approximately 20 minutes per room. This time can vary greatly depending on the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatments.
How long will it take for my carpet to dry?
Dry time is affected by humidity, temperature and air flow to the area. It can take anywhere between 2-8 hours for the carpet to completely dry, depending on the aforementioned variables. Using fans in any rooms cleaned and turning your air conditioning or heating system on, depending on the time of year, can help accelerate drying time. Be sure to leave the protective blocks under furniture legs and any paper used with upholstered items in place until the carpet and/or furniture is completely dry to avoid any color transfer. You may walk on your carpet immediately after cleaning, but avoid wearing street shoes, as they may re-soil your carpet. We suggest wearing clean rubber soled shoes. Be especially careful when walking from damp, carpeted areas on to non-carpeted areas to avoid slipping.
I have heard that cleaning my carpet makes it soil faster. Is this true?
The problem results from residues being left in the carpet which attract dirt. Usually this is caused by the use of soap in the cleaning process that hasn’t been rinsed out completely. Our specially formulated solution and hot water extraction cleaning process leaves little to no residue behind to attract dirt.
I have had my carpet cleaned, but the spots have reappeared. What should I do?
Although most spots that are removed from carpet do not reappear, some substances in carpet backing may wick to the surface after cleaning. If this happens, please contact Reliable Carpet at 661-396-1866 as soon as possible.
Why do your prices vary from other carpet cleaners?
When comparing prices, make sure you ask a lot of questions and please keep a few things in mind. Our price includes treating for spots, 12 steep process, and a 10-day 100% satisfaction guarantee policy. There are no hidden fees or additional charges. Also, we never sub-contact, so our technicians are always background checked, drug tested and properly trained Reliable Carpet technicians. This is what allows us to stand behind all of our work.
How do you guarantee customer satisfaction?
We are happy to work with you to correct any situation that may arise. In some cases this can mean spot cleaning specific areas of concern or even completely re-cleaning the area in question. In the end, we’re not satisfied until you are.
Why should I have a protector applied to my cleaned carpets?
As the finishing touch to your thoroughly cleaned carpet and/or upholstery, specially formulated protector can be professionally applied. These products help carpet and upholstery resist soiling from dry dirt, water- and oil-based spills by wrapping each fiber in a protective coating. This extra layer gives you more time to clean up spots and spills before they soak into the fibers, helping you keep your carpet and upholstery looking its best between professional cleanings. Plus, it makes vacuuming and cleaning up spots easier.
How does your deodorizer work to remove odors?
Reliable Carpet uses a special solution bacterial enzyme to digest organic odor sources such as vomit, feces, urine, milk, blood, etc. This product removes organic odors that it contacts. It also uses a neutralizer to give immediate relief from any odors while the enzyme is working. The key to complete removal of an odor is that this product must reach all contaminated surfaces. If the odor causing source has penetrated the backing and possibly the padding we cannot guarantee complete removal of the odor.
We love our customers, so feel free to visit during normal business hours.
4040 Easton Dr, Bakersfield, California 93309, United States
Monday - Friday: 8am - 5pm
Saturday: By appointment